A lot of individuals who begin using their first web hosting account, or switch companies, frequently have inquiries with respect to how particular things are completed or bump into problems when setting up different things like e-mails, site settings, etc. This is why, lots of hosting companies have compiled documentation with frequently asked questions and problems so as to help their customers get info swiftly and easily. As a result, the client care staff can focus on real problems that given clients may be facing, as the solution for the minor things will already be available online and clients can easily deal with them without having to contact the customer support team. Having comprehensive documentation is exceptionally important, especially for new clients with no previous experience, since the web hosting service involves tons of features and many individuals can get perplexed about what action to take. A good information repository can both help you perform the things that you wish and get to know how the hosting service functions in general.

Extensive Online Documentation in Shared Website Hosting

If you order a shared website hosting account through us, you will be supplied with access to our thorough online help documentation where you will see info on practically everything associated with our hosting solutions. The topics encompass anything from how to create an e-mail address on your telephone, to how to accomplish different things using an .htaccess configuration file. The articles themselves are written in a simple-to-comprehend way and feature exhaustive guides on how to do a specific task inside your Hepsia hosting Control Panel. You can also find info that is not associated directly with Hepsia, for example one that concerns web applications on your computer. The entire collection of articles will be available in the Control Panel’s Help section, but the ones that are dedicated to a certain Control Panel section can be accessed on the spot. Since we have included as many topics as possible, you will be able to discover virtually everything associated with your account.

Extensive Online Documentation in Semi-dedicated Servers

Our semi-dedicated servers feature an extensive online article repository where you can find any information that you may require about our web hosting services or about the Hepsia Control Panel that we’re using. We have created it on the basis of the feedback that we’ve collected from our customers over the years and, hence, our articles deal with specific issues that you could chance upon and include the fastest means of correcting them, for example receiving a 500 Internal Server Error message or being unable to send e-mail messages from your PC although you have the correct outgoing mail server settings. The articles are available in every single section of the Control Panel and you can browse them whenever you need. They can help you enhance your knowledge not only about our platform, but also about the web hosting realm in general, as they offer how-to instructions and general information such as what file permissions or cron jobs are.